Introduction

‘We’, ‘us’ and ‘our’ refer to Gravity Finance Pty Ltd is a credit representative (CRN: 540272) is authorised under Finsure Finance and Insurance Pty Ltd (ACL: 384704).

This privacy policy (Policy) outlines how we collect and use your personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles.

We will collect and handle your personal information in accordance with our legal obligations, including those under the Privacy Act and the Australian Privacy Principles contained in the Privacy Act. In addition, where a Gravity Finance Pty Ltd member handles credit information, it will be bound by Division 3 of Part IIIA of the Privacy Act and the Privacy (Credit Reporting) Code 2014.

This Policy describes how your personal information and, where applicable, credit information is collected, used, disclosed, and held by members of Gravity Finance Pty Ltd.

Why we collect personal information

We will collect and hold your personal information for the purposes of:

– Assessing your application for finance and managing that finance.
– Letting you know about our other products and services.
– Direct marketing.
– Managing our relationship with you.
– When you apply to join our network.
– To comply with any associated legal or regulatory obligations imposed by regulators, including those under anti-money laundering and counter-terrorism financing laws or laws relating to comprehensive consumer credit reporting.

Information we collect from you

We collect information about you and your interactions with us. The type of personal information we may ask you to provide includes but is not limited to:

– Personal and contact details such as your name, phone number, residential or postal address, email address, and date of birth.
– Documentary evidence to verify your identity such as a certified copy of your driver’s license, passport, birth certificate, citizenship, and marriage certificates.
– Australian Governance related identifiers and identity documents such as your Tax File Number and country of tax residency.
– Financial details such as details of your employment, income, assets, financial liabilities.
– Information we need to provide our services to you such as your bank account details.
– Credit information such as a credit check. See ‘Credit Information‘ below for more information.

If you are applying for finance, we may also collect the ages and number of your dependents and cohabitants, the length of time at your current address, your employment details, and proof of earnings and expenses. If you apply for any insurance product through us, we may also collect your health information. We will only collect health information from you with your consent.

We do not collect sensitive information (your political or religious beliefs, ethnic background, etc.).

Information we collect from others

We may collect information about you in addition to what you voluntarily provide to us to comply with relevant laws and regulations.

If you apply for credit, we may obtain a credit report from a credit reporting body. We may also collect information about you that has been made available by third parties who are permitted to provide your data.

How personal information is collected?

The personal information we collect about you comes primarily from you. We may also collect information about you in addition to what you voluntarily provide to us from you or other sources such as from finance brokers and other third parties such as accountants and lawyers.

Wherever there is a legal requirement for us to ask for information about you, we will inform you of the obligation and the consequences of not giving us the requested information. For example, in addition to obtaining personal information from you when you acquire a new product or service from us, we will need to obtain certain documentary evidence from you as to your identity. Such evidence may include items such as a certified copy of your driver’s license, passport, or birth certificate. We may also collect your personal information by using electronic verification services or searching publicly available sources of information such as public registers.

We will not collect any personal information about you except where you have knowingly provided that information to us or where we believe that you have authorized a third party to provide that information to us. Any information collected from publicly available sources will be protected in the same way as the information you voluntarily disclose.

If you provide personal information to us about someone else, you must ensure that you are entitled to disclose that information to us, that the other person has consented to you providing us with the information, and that we can collect, use, and disclose that information as set out in this Policy without having to take any further steps required under law (such as obtaining consent directly from that person). This means that if you provide us with personal information about someone else, you must make sure that the individual concerned understands the matters set out in this Policy and has provided their consent to be bound by this Policy.

Can you deal with us anonymously?

In general, you can visit our website without telling us who you are or revealing any personal information about yourself. Our web servers collect the domain names, not the email addresses, of visitors. However, if a request is made to be dealt with anonymously yet we are required or authorized by law to deal with identified individuals, we will notify you of this.

How do we use and disclose your personal information?

We only use and hold your personal information:

– For the purpose of assessing your application for finance and managing that finance.
– For the purpose of providing you with the financial product you have sought from us.
– If you are applying to join our network.
– For employment with us, to assess, process, and manage your application for employment.
– To handle any complaints that you may have.
– Any other purpose permitted under the Privacy Act.
– Any other purpose you have consented to.
– Any other permitted purpose set out in this Policy such as direct marketing.

The types of external organizations to which we often disclose your personal information include:

– Any prospective funders or other intermediaries in relation to your finance requirements.
– Other organizations that are involved in managing or administering your finance such as third-party suppliers, printing and postal services, call centers.
– Associated businesses that may want to market products to you.
– Companies that provide information and infrastructure systems to us.
– Anybody who represents you, such as finance brokers, lawyers, and accountants.
– Anyone, where you have provided us consent.
– Where we are required to do so by law, such as under the Anti-Money or Laundering and Counter-Terrorism Financing Act 2006 (Cth).
– Investors, agents or advisers, or any entity that has an interest in our business.
– Your employer, referees, or identity verification services.
– Overseas entities that provide support functions to us.

You consent to us disclosing your information to such entities (and allowing such entities to use your personal information to provide their services) without obtaining your consent on a case-by-case basis.

We may also disclose your personal information where it is:

– Necessary to provide our products or services to you or undertake operations relating to these products and services (such as to our employees, business partners, suppliers, and service providers, professional advisers).
– To carry out promotions or other activities you have requested or for direct marketing purposes (unless you have opted-out of direct marketing communications).
– Required by law (such as to the Australian Securities and Investments Commission or AUSTRAC).
– Authorized by law (such as where we are obliged to disclose information in the public interest or to protect our interests).
– Required to assist in law enforcement (such as to a police force).
– Any successors in title to our business (including new business partners or owners; and